Legal
Privacy Policy
ANBA respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It is designed to align with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Last updated: 16 June 2026
Who we are
ANBA (Australian National Buyers Association) connects property buyers with personally vetted, licensed buyer's agents across Australia. In this policy, “we”, “us” and “our” refer to ANBA.
Information we collect
We only collect the information we need to match you with a suitable buyer's agent. This may include:
- Your name and contact details, such as email address and phone number.
- Details about your property goals, including budget, location, timeline and the type of purchase you are planning.
- Anything you choose to share when you contact us or respond to our questions.
- Basic technical data, such as your browser type and the pages you visit, collected through standard website analytics.
How we use your information
We use your information to understand your situation and connect you with the buyer's agent in our network who best fits your needs.
We also use it to respond to your enquiries, improve our service, and meet our legal obligations. We do not use your information for unrelated marketing without your consent.
When we share your information
When we match you with a buyer's agent, we share the relevant details you have provided so they can assist you. We choose that agent carefully from our vetted network.
We do not sell your personal information. We may disclose information where required by law, or to trusted service providers who help us run the website under appropriate confidentiality obligations.
How we protect your information
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, including secure storage and limited access controls. No method of transmission over the internet is completely secure, but we work hard to safeguard your data.
Cookies and analytics
Our website uses cookies and similar technologies to keep the site working smoothly and to understand how visitors use it. You can control cookies through your browser settings, though disabling them may affect how some parts of the site function.
Your rights
You can ask us to access or correct the personal information we hold about you at any time. To do this, or if you have a privacy concern, please contact us using the details below.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page, so we encourage you to review it periodically.
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